Contact us

MSD in the Philippines

Merck Sharp & Dohme (I.A.) LLC
26/F Philamlife Tower
8767 Paseo de Roxas
Makati City, Philippines

Telephone Number: (632) 8784-9500
Fax Number: (632) 8784-9540

Monday – Friday
8:00 A.M. to 5:00 P.M.

Report an adverse event

At MSD, patient safety comes first.

Your feedback on MSD products is important to us, whether you are a patient, caregiver, or a healthcare professional.

For suspected adverse drug reaction, report to the Food and Drug Administration (FDA) Philippines:

You may also report an adverse event or product complaint directly to MSD in the Philippines through:, or (+632) 8784-9589.

Seek medical attention immediately at the first sign of any adverse drug reaction.

Privacy Policy

We will collect and process any personal data that is provided in accordance with the Data Privacy Act of 2012 and other international privacy laws and regulations which MSD abides to.

By providing your personal data to MSD, you consent to us collecting, processing, recording, retaining, and transferring your personal data in order to provide you services you require or grant you access to this website and its resources. We will not collect or use your personal data for purposes other than stated herein without asking for your additional consent. We will retain your personal data as long as necessary to provide you the services you require or grant you access to this website and its resources.

If you have questions or concerns regarding the processing of the data, please contact MSD through +632-87849523 or at

You can also visit our global privacy website at for more information.

Learn more about our Privacy Policy